Channel Optimisation must be left on. Our Power Pods (PP01) are for less busy households that may need a bit more of a boost than just the Hub, this also has one Ethernet port to connect to consoles/laptops/PC's or. Hi Andybeech, Thanks for using the Community Forums to get more information on our WIFI Pods, I am sorry if there has been some confusion with them đĽ. Available with M50 broadband or faster. Theyâre coded to your router when you order them from Virgin. This light will only appear when connecting a second pod. See where this Helpful Answer was posted. While connect to WiFi, Tap Iâm ready. Home Phone. Enjoy the sounds and visuals of ASMR unboxing of the Virgin Media WiFi Pods. Then told no and ordered again, then received email to saying wifi extenters starter pack. With WiFi Max, we want to make sure youâll enjoy download speeds of at least 30Mbps in every room â if you donât, weâll send you one of our signal-boosting mesh WiFi Pods. I would like to retain this ability and would prefer a WiFi pod with two ethernet ports as has been mentioned by some subscribers to the forum. Currently I have connected the Virgin power line extender to 2 pcs using ethernet cabling. SP01-VM - This is a rebadged Plume SuperPod. on â13-09-2022 15:26. css"> <iframe aria-hidden="true" title="GTM" src=". Do you want to enjoy fast and reliable WiFi in every corner of your home? Then you need to set up your WiFi Pods, the smart devices that work with your Virgin Media Hub to. Share. It then enables them to create the ultimate surfing conditions for your home network. Connect your pod to your router using an Ethernet cable. They are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8 a month. Scan complete, Tap continue. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. ), the quieter the radio & the poorer the WiFi. Up to 3 WiFi Pods if needed. A vm engineer has sent me a WiFi pod which isnât compatible with a Hub 4 in Networking and WiFi 7 hours ago; How can I get a Wifi Pod in Networking and WiFi 8 hours ago; Told to wait 14 days before ordering Pods. Network Engineer needed please - continued intermittent issues technicians cannot resolve in QuickStart, set up and connections 2 weeks ago; Activation Issues in QuickStart, set up and connections 3 weeks ago; Virgin Media Always Going Down and Lag Spiking (READ) in Networking and WiFi 3 weeks agoAs long as all of the above points are all met then the Pod should automatically connect to your Hub's Wi-Fi and begin broadcasting. Hi @clubberlang,. Scan complete, Tap continue. You might need to turn the WiFi Pod thatâs connected to your device off and on again for it to be recognised and added to your network. At airports, you'll see 'arq_wifi_x'. See more. on â07-06-2023 15:41. Wi-Fi Pods. You will get the best results if they are hard wired back to the VM hub with Ethernet cable. The two WiFi pods are not working because they are paired to the previous Hub 3. Connect the coaxial cable to your new Hub and secure it with a. Best WiFi pods for virgin media? in QuickStart, set up and connections 32 minutes ago; Diagnose my issued in Networking and WiFi 33 minutes ago; internet issues in B11 3AY in Networking and WiFi 6 hours ago; Frequent disconnection in Networking and WiFi yesterday; Red flashing on hub 5 in Networking and WiFi yesterdayWe would like to show you a description here but the site wonât allow us. Our old WiFi Boosters can help you tackle WiFi coverage problems. Fibre optic. Got a WiFi Booster? 2. Read the Ts & Cs for Intelligent WiFi Plus and youâll find that you can only get a second Pod âfollowing an assessment of the WiFi performance inside the registered account address by a Virgin Media agent. Superstar. 3) Smart WiFi is enabled. TV. Here are some key details to keep in mind: - The 5x hub is different from the 5 hub. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. As has been advised in this thread, along with the link provided earlier with more details, at the moment the Wi-Fi Pods are not compatible with the Hub 5. Then Start the scan again. Please bear in mind, you can manage your account from here. Email. PP01-VM (V1. In response to leea56. However I now have a spare Wifi Pod that won't. Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct fix for the connection issue. Phone. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you. Smart Wi-Fi Pod Support. If it finds a potential signal-less spot, itâll test our broadband speed to the WiFi Hub to make sure there isnât a problem with your network. Hanniballecky. Options. on â18-10-2022 15:59. Pod: If you're still experiencing issues at this point, a fault swap should be considered for the pod. Then Start the scan again. This seems to be a common issue atm, most likely issue is they havn't added the mac address of the pod to your account. Stream: Up. At least 30Mbps download speeds in every room or ÂŁ100 one-off credit. Download the Virgin Media Connect App to your device. The slow pulsing typically lasts up to 10 minutes before turning off when ready. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Use your own TV remote to turn on your TV â pressing the Input, AV or Source button. So does pluhing in the WiFi - 5173473. One is the room above the router, other two are in the room next to the router so canât really get them much closer. Phone. 4. See where this Helpful Answer was posted. However, despite several calls to Virgin I still don't seem to be set up on My Virgin Media, so I can't change any settings on my account - the "child safety" settings block websites I need for my work, but I can't turn the parental controls off. Just plug it into a main socket in the same room as the router and you'll see the pod start to blink. Signed up to 1G wifi. High up (8ft) not any. Tap Add a room, Tap the room you're in. Options. Current package Volt M350. So 1 out of 10 for customer service. 00 Sun) is the best time to get through quickly. Customers who take out Virgin Media's WiFi Max guarantee will be sent up to three WiFi Pods to help improve wireless signal around their home. Open the Virgin Media Connect app and follow the on-screen instructions to set up your Wi-Fi pod. Spent 6 hrs try to sort on customer services whatsapp chat, being fobbed off and told needed to pay for the hub 5 pods. You can call in to order them if you want to go ahead - or a VM person will respond on here in a day or two. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. css"> <iframe aria-hidden="true" title="GTM" src=". It takes care of itself so you donât have to. Wait 2 mintues for Scan. Virgin Fibre Areas only. It would appear to be morse code. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Hub5 plus 1 mesh Pod . The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. It is a Mesh system. FAQs. If your device has stopped connecting to your home WiFi since weâve merged your two WiFi networks, you just need to go into your deviceâs settings, select the best WiFi network for that device and pop in your password. Tap Start the scan. We will run further diagnostic checks and we may send a technician to your home to check that your WiFi Pods are set up to give you the strongest possible WiFi signal. The VM Pods link via wireless, their Ethernet port is for a devices that do not have in built WiFi, (. I managed to get a live chat yesterday. And to help keep things ticking over, you get Intelligent WiFi service included and weâll provide up to three signal-boosting mesh WiFi Pods (if theyâre required) to extend your network â at no extra cost with Gig1 Fibre Broadband and our Volt packages. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. 0, as part of Virgin's wireless network, these pods seem ideal as a simple "plug in and get set up" style. At least 30Mbps download speeds in every room or £100 one-off credit. Virgin Media WiFi Hub with Intelligent WiFi technology ; Double the data on your O2 sim; Perks and experiences with Priority ; See broadband and phone deals . John. For all mesh systems which use WiFi to communicate between the nodes, it is best to think of them as a bit like a 'bucket chain' handing off data between the hub and your machine. They may even be able to get you a better offer if you're not in a contract so becomes a 2 in 1, but that's the easiest route. How to set up the Pods. Get online with Virgin Media â Plug our WiFi Hub in or wait for an engineer to do it for. . 0 routers with Plume âs smart home Mesh WiFi system in order to deliver improved wireless connectivity around your home. ⢠Wait 2 mintues for Scan. When pin-hole resetting, this reverts the Hub back to its default Factory Settings, which include the network name and password on the bottom of your Hub. 5. No, it doesn't need to be cbaled into the hub. Further exclusions & legal stuff apply. Networking and WiFi. Download the Virgin Media Connect App to your device. Networking and WiFi. Hereâs how: 1. (1) Mesh System, (2) Wireless router, (3) Wireless access point, (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). Here you can change your network name (SSID) and password, choose which. Wi-Fi pods. Find the best deal for you with average speeds of up to 1130Mbps. Gaming Support. In this video I will show you how to install the Virgin Med. I now get excellent WiFi throughout my house. If that doesnât do the job, weâll send you up to a total of 3. Speed. If you do want to invest in better equipment, you would need to get either a⌠(1) Mesh System, (2) Wireless router, (3) Wireless access point, (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). SpeedOptions. Wi-Fi extenders are devices that increase the range of the Hubâs wireless signal, giving you a stronger and more stable connection over more of your home. If any more are needed they can be supplied up to a total of 3. The difference is night and day - I receive 150-200 mbit in every corner of our 7. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. The new wifi pod should be set up close to your hub, or at a midpoint where your signal is bad, It doesn't need connecting to the hub via ethernet. Your broadband speed. - The new routers currently do not have a router mode (at the moment). HomePass works with all internet service providers and uses cloud-controlled adaptive WiFi pods to create a self-optimising WiFi network throughout. At 1,130Mbps, Gig1 Fibre Broadbandâs average download speeds are even faster, making this the fastest Virgin Media speed you can get for gaming. 4 and 5 Ghz WiFi bands to allow a few of my (older) smart devices to work properly. SHARE. Scan complete, Tap continue. any help gratefully received as my broadband upgrade has turned into a major downgrade!I have a camera in the garden which connects via Wi-Fi but the signal is not that good. This will include creating a new network name and password for the pod. 0c9821507a37ee02. the FAQ doesn't say anything about it being Volt+Gig only nor is there any mention at all on the FAQ page about them being chargeable. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. Our home scan feature will guide you from room to room to carry out WiFi speed tests. Tap Start the scan. If the pods are flashing blue or green they are never going to work again. Virgin Media Intelligent Mesh Wi-Fi Pod Review. They are free if you are on the Gig1. At least 30Mbps download speeds in every room or £100 one-off credit. If you move the Pod too far away it will loose connection. We recommend using a Cat6 Ethernet cable for the best experience. 1 ACCEPTED SOLUTION. on â02-06-2023 09:00. Hi Rainbows84, Thanks for posting, and welcome to our Community Forums! I'm sorry to hear you're experiencing some problems with your Wi-Fi Pod after a Hub reset. Have you changed anything on your hub? The pods only work under certain conditions. WiFi Aerials and Pods. Itâs just taken so long to get this resolved. . Iâve checked within the VM Connect app and My Virgin Media, but I canât find anywhere where I can order a Wifi pod. It will now give you £100 in credit if you cannot get minimum download speeds of 30-meg in each. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Reply. A vm engineer has sent me a WiFi pod which isnât compatible with a Hub 4 in Networking and WiFi 3 hours ago; How can I get a Wifi Pod in Networking and WiFi 4 hours ago; Told to wait 14 days before ordering Pods. In response to leea56. 1 technology, is designed to power the next-generation of connected devices â including modern smartphones. I'm sorry to hear about the experience and issues you have had with both our services and when calling for support. Best advice is calling 150 from a VM landline/Virgin Mobile at 8am and going through the cancellation route & explaining you just want a pod. I note when looking - 5214168. I managed to get a live chat. Place them no more than one floor or two rooms away. If that doesn't work you can also try calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted) Call around 8am if possible when lines first open and are least busy. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Iâm new to Wi-Fi pods. If they are the MK1 pods they will need a firmware update which VM may need to push through or send you the latest version which are also WIFI 6. Reply. Tap Add a room, Tap the room you're in. Our plug-in WiFi Pods will always choose the best connection for each device â their new roaming feature checks WiFi signal around your home and how busy each point gets at. The connection lights will appear orange on both devices, before eventually flashing green. Wednesday. CantTesteThis 2 yr. Theyâll team up with the Virgin Media WiFi Hub to. Both types of Virgin Media WiFi Pods use the same mesh technology to boost your home WiFi coverage. Iâve recently received a Wi-Fi Pod to use with my Hub 5 router. If that doesnât do the job, weâll send you up to a total of 3. Online Security and Safety. While connected to WiFi, Tap "Iâm ready " and then wait a couple of minutes for the scan to complete, and then tap Continue. . 1. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. Complaints. For those who live in. See all your connected devices and pause WiFi to individual ones whenever you like â perfect for when itâs the kidsâ bedtime. He said he will request this but I haven't heard anything about this which was 2 weeks ago. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Itâs a simple solution and should work for you. 86% network reliability, so the whole household can scroll, meme and stream. <link rel="stylesheet" href="/support/help/check-services/styles. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. VM Agents confirm order of a WiFi Pod but nothing happens in Networking and WiFi Friday; WI-FI in Networking and WiFi Friday; New hub 5, new WiFi pod in Networking and WiFi Friday; Need WiFi Pod for 5x Router in Networking and WiFi Thursday; White wifi pods not connecting to new hub 5 in Networking and WiFi TuesdayAfter having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. Then Start the scan again. The best way to get a pod order is download the Virgin Connect app, from here do a scan. If you are using the default settings on your Hub then it is as simple as plugging in the Pod and allowing 2-5 minutes for the setup to complete. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Further exclusions & legal stuff apply. WiFi. Depends what you mean by "work". 1 ACCEPTED SOLUTION. Up to 3 WiFi Pods. Putting the pod as far away from the hub as possible gives me download/upload speeds of 450/52 all over the house via WiFi if I put the pod any closer the connection gets. My current setup consists of 1gb Hub 4 and 3 wi-if pods. Disconnect your old Hub. Virgin Phone Switchover. At least 30Mbps download speeds in every room or £100 one-off credit. on â11-07-2023 18:26. There are three models currently sent out by VM. Wait 2 mintues for Scan. A vm engineer has sent me a WiFi pod which isnât compatible with a Hub 4 in Networking and WiFi yesterday; How can I get a Wifi Pod in Networking and WiFi yesterday; Told to wait 14 days before ordering Pods. At least 30Mbps download speeds in every room or £100 one-off credit. Connect app informs me we have zero wifi in one bedroom and not much more in the kitchen, and suggests ordering a wifi pod. Manage Your Account. Learn more about the shiny new version of the app and how it can help you manage your home WiFi. Quick tip take a note of your current SSID wifi network name and transfer it to your HUB 5. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. in QuickStart, set up and connections yesterday; WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. £8p/m extra or included with Gig1 or Volt. The new wifi pods are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8 a month. I have thought about this, been looking at the eero mesh and extender. 1. V6. Options. In the end, I took a punt and went with Amazon's Eero system. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. The home scan feature will guide you from room. If this still doesn't help, try clearing the data within the Connect App. Tap Start the scanWhilst wireless routers do offer some benefits, including portability and simple set-up, they have drawbacks too, such as poor signal strength and being more susceptible to cyber-attacks. VM will only allow you to order 1 every seven days to the maximum of 3 pods, When checking speed etc from the pod remember to disconnect your wifi on your device and the then reconnect, try this first standing over the pod, then move further away and see what happens. Customers who take out Virgin Media's WiFi Max guarantee will be sent up to three WiFi Pods to help improve wireless signal around their home. You can run a super-intelligent WiFi home scan to detect snags and speed up your connection around the house, and all without leaving the sofa. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. The Passphrases of the SSIDs must match. (note: the coaxial cable will need to be unscrewed). The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. This includes free WiFi Pods to extend the signal around your property and its WiFi Max Guarantee. Virgin Media Refusing to send Wifi Pods or max even though the Wi-Fi speed is lower than the Guarentee in Networking. Make sure to keep the WiFi Pod out in the open. Virgin Media WIFI Pods | GIG1 | - Setup & How to Use ( in depth guide )any issues don't hesitate to contact me contact: techroomuk@gmail. Theyâre coded to your router when you order them from Virgin. If the mesh WiFi Podâs placed near your device, like your games console, itâs always a good idea to plug it in. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. in QuickStart, set up and connections 9. Broadband, TV and Landline offers. The home scan feature will guide you from room to room to. Many consider these Virgin WiFi pod units to be one of the better WiFi pod design concepts for the home. in QuickStart, set up and connections yesterday; WiFi pods, one flashing blue, one flashing green in Networking and WiFi. View All (20)How long will the QuickStart installation take me? WiFi Hub - 30 mins. Hi Ryan4922 . If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. Stay connected with problem-sorting Intelligent WiFi . Hi @stuandjan1966 . Scan complete, Tap continue. My Virgin Media App. Broadband, TV and Landline offers. £8p/m extra or included with Gig1 or Volt. However since you only ordered your first pod on the 21st July we have to wait a minimum of 5 working days before sending another. My only objection to Virgin Media Intelligent Wi-Fi Plus and the Wi-Fi Pods is the way theyâre sold as a subscription service. <link rel="stylesheet" href="/support/help/check-services/styles. How do I turn off the parallel network? Disable Wi-Fi - ASUS. â Also, âA third WiFi pod can only be installed by a technician after reviewing the in-home setup and is included at no extra cost as. Instead, the Hubâs signal is passed from Pod to Pod wirelessly. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Virgin media pod is an intelligent #wifi extender. And thatâs not all â if youâre a Virgin Fibre customer with Maxit TV, you can get an intelligent WiFi. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Tap Start the scan. So second hand ones donât work Iâm afraid. Typically, extenders are linked through a wired port using an Ethernet cable. With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5â to stabilise - dont manually switch it off at any time. I am still getting a white pulsing setup light on them indicating they haven't connected to my Hub 4 - I have tried relocating the pods, switching WiFi off and on in the settings, ensuring Intelligent WiFi is turned on, and making sure both WiFi channels are on the same SSID. It's 0800 953 9500 and you will need the Hub/Pod serial number/MAC address from the barcode sticker, and your account number. However since you only ordered your first pod on the 21st July we have to wait a minimum of 5 working days before sending another. This latest future-proof WiFi standard, which will work with Virgin Mediaâs existing DOCSIS 3. Setup was utterly painless, the speed improvement was massive and two rooms that were previously blackspots were instantly flooded with high-speed Wi-Fi. The key difference â apart from the colour â is that a WiFi Pod (white) plugs straight into a socket, while a WiFi Pod (black) has a power cable that connects the Pod to your power socket. If you donât get download speeds of at least 30Mbps in every room, if needed weâll provide up to 3 WiFi Pods. Not sure if you have downloaded the 'Virgin Media Connect' app, which, once installed allows you to carry out a home wifi check - room by room (and you can add rooms). 1 Kudo. The Passphrases of the SSIDs must match. Hi @jm300. I do not work for VM. Virgin TV 360. A new wifi extender Pod has arrived today as virgin advised my last was faulty, but even this one wonât connect and just flashes white led. @Jamierawlings LOL Its and massive VM **bleep** up, the answer is no, was told twice one had been sent out then told they couldn't because old pods were on system, then told they had been removed and one was ordered. Next to the TV not behind it. Speed. It's 0800 953 9500 and you will need the Hub/Pods serial number/MAC address from the barcode sticker, and your account number. The best way to get perfect connectivity in the "garden shed" is to run external grade Cat6a ethernet cable from one of the Hub ports out and down to the shed and lust plug a wireless access point on the other end of the cable - job done - for £30-40. This offers customers WiFi speeds up to three times faster in more locations in the home. It is a Mesh system. 1 into the address bar of your browser. Virgin Media Intelligent WiFi Pod. There would be a ÂŁ25 non fault call out charge (it used to be ÂŁ99) to do the wiring work you require. Virgin Mobile. I have had three Intelligent WiFi Pods for some time not but during the last week I noticed that in a room where I have one the WiFi speed at my Android phone had dropped off considerably, so low that it was not possible to browse. From there, the setup is nice and simple. - The 5x hub is connected via optical cable, not coaxial. A WiFi dongle is a small device that slots into a computerâs USB drive. 1 ACCEPTED SOLUTION. Managing your network is simple with features like parental controls and guest access. If that still doesnât do the trick weâll give you a one-off credit of ÂŁ100 off your next bill. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. This will include creating a new network name and password for the pod. ÂŁ5 a month extra doesnât sound like much, but ÂŁ60 a year. . Gig1 Fibre Broadband comes with a WiFi Hub thatâs capable of delivering gigabit speeds over WiFi. Scan complete, Tap continue. Excludes broadband faults and broadband network outages. One mesh WiFi Pod working with the WiFi Hub should give great WiFi coverage around your home. Gig1 Fibre Broadband will future-proof and bring harmony to your home. Take control of your WiFi: ⢠Run a super-intelligent WiFi home scan to test speeds all around the home ⢠View, manage and even order WiFi Pods*Intelligent WiFi Plus from Virgin Media combines a suite of new, automatically deployed features on its Hub 3 and Hub 4 routers with brand new Intelligent WiFi Pods that help to extend WiFi reach and speeds throughout the home. Easy to set up, coverage has. When you see the âStarting Upâ screen, you can pull the tab out of the remote. It has made no difference and checking on the VM connect it shows the the camera isn't connecting to th. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed. Recieved my Wifi-Max Pod before Christmas but decided to leave set-up untill after Christmas just incase of any issues. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. I have included a diagram below to. 2. Got a WiFi Booster? 2. the Wi-Fi connect app suggests â refreshing â the Wi-Fi to. Try moving the Pod close to the Hub, and clear the app cache on the phone. If the scan picks up that you need a pod it will allow you to order some. Scan complete, Tap continue. Virgin Media is working with smart home provider, Plume, to make its HomePass smart home service available to all UK households â even those areas not yet covered by the Virgin network. If everythingâs okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi. Subscribe. Plug the other end of the power cable into a wall socket. At 1,130Mbps, Gig1 Fibre Broadbandâs average download speeds are even faster, making this the fastest Virgin Media speed you can get for gaming. The best way to get a pod order is download the Virgin Connect app, from here do a scan. You can run a super-intelligent WiFi home scan to detect snags and speed up your connection around the house, and all without leaving the sofa. 0c9821507a37ee02. â˘The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'. My Virgin Media; Shop; Help; Community FAQ Sign in. Browse. Up to 3 WiFi Pods if needed. Got my first WiFi pod delivered the other day and I wanted to run - 4967261 - 2. Virgin Fibre Areas only. When your household is with Virgin Media and O2 youâll get supercharged speeds, data and WiFi. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Wait 2 mintues for Scan. Available with M50 broadband or faster. on â25-09-2023 17:10. ÂŁ8p/m extra or included with Gig1 or Volt. Signal is therefore zero gb in these locations. Tap Start the scan. <link rel="stylesheet" href="/support/help/check-services/styles. Getting your device online. Ahead of doing this - please be aware we can only send the initial POD order out via community, and are unable to send any additional pods. Finally rang directly and managed to sort 1 pod. Tap Add a room, Tap the room you're in. published 24 July 2023. Plug the router's power cable back into the outlet. The free update further develops Virgin Media Wi-Fi execution by empowering the switch to advance its association and offer the sign. co. Pod: Reboot pod and retry ethernet backhaul to see if there is any difference in performance. Quick tip take a note of your current SSID wifi network name and transfer it to your HUB. First, check that your device is running the latest software as this might be causing the issue. Virgin Media Wi-Fi now offers an intelligent WiFi pod solution for getting WiFi throughout your home. Instructions say it should connect within 10 minutes. Hi, Our WiFi is split in 2. Hi there, I'm having an issue with my new WiFi pods. ⢠While connect to WiFi, Tap Iâm ready. Directed to virginmedia staff. And donât forget, our WiFi guarantee with WiFi Max is our promise youâll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Our new mesh WiFi Pods plug into any normal three-pin socket in your house, and work using mesh WiFi technology instead of your electrical wiring. . To verify click here. Account - Cable. While connect to WiFi, Tap Iâm ready. When do they turn up? Please message me DM as getting through to VM is nigh on impossible. Up to 3 WiFi Pods if needed. Like many others on this community forum I am also having trouble obtaining the first Wi-Fi pod in order to meet the VM guarantee for max Wi-Fi. Options. The other 2 are unusable, so we will need replacements. 4. ⢠Scan complete, Tap continue. As a Volt customer with Virgin Media and O2 mobile, I understand these are free of charge, and I.